17th All India Pension Adalat: 756 Out of 897 Cases Resolved, Dr. Jitendra Singh Emphasizes Digital Services

The 17th All India Pension Adalat was organized by the Department of Pension and Pensioners' Welfare (DoPPW) at the T.N. Chaturvedi Memorial Hall of the IIPA in New Delhi. Presided over by Union Minister Dr. Jitendra Singh, the court heard a total of 897 pending cases, of which 756 complaints were resolved, marking a redressal rate of approximately 84.2 percent.

On this occasion, Dr. Jitendra Singh reiterated the government's commitment to ensuring ease of living for pensioners and their families. He stated that the primary objective of technology and digital measures should be to make pension services simple, accessible, and people-centric. He expressed his gratitude to Prime Minister Narendra Modi for introducing the concept of the Pension Adalat in 2017.

Discussing the increasing use of digital technology in pension-related services, Dr. Singh mentioned the simplification of processes through digital identity and face recognition-based systems. He highlighted the success of the 'Digital Life Certificate' initiative and stressed the need to make pensioners aware of the benefits of these digital services. He also noted the significant role of the media and mass communication channels in this regard.

Several critical cases were also settled during the Pension Adalat. In the case of Mrs. Chander Kanta Jalli, whose husband made the supreme sacrifice for the country in 1973, arrears of family pension amounting to 2.02 crore rupees were released. Similarly, Ms. Damayanti Sinha was provided with an amount exceeding 72 lakh rupees through the Pension Adalat.

During the event, pamphlets based on the success of the 16th Pension Adalat and an e-book titled 'Ease of Living for Family Pensioners' were released. Dr. Jitendra Singh clarified that the goal of pension reforms is not merely technical advancement, but to ensure that the benefits reach the last pensioner and bring a real change to their lives.